Situation


Client was looking for a credible tele-commerce partner to sell more financial products to an existing customer base.

Client wanted to increase its market share and revenue.

Approach


Strategy

A highly trained tele-commerce team was assembled to work closely with the client and its banking partner in developing and implementing a comprehensive customer cross sell strategy that was profitable.

Technology

Using our in-house CRM system, constant improvements were incorporated to automate data collection and analysis of key result indicators.

Results


ROI

SUPERCEED generated an average client return on investment of every dollar invested of 3 times that value.

Conclusion

The close collaboration with our client combined with our in-depth knowledge of Financial Institutions product distribution, flexibility and our keen eye on the bottom line was critical to the success of this project.

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